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Federal Media Review

Russia's largest online retailer, Wildberries, announced start of airline ticket sales on its website in partnership with V.I. P. Service. Director General of V.I.P. Service holding Dmitry Gorin confirmed to Vedomosti the news of cooperation and said that this partnership will allow filling Wildberries with high-quality ticket content. (Read more)

In the studio of OTRGRAZHENIE program on OTR television channel, Dmitry Gorin said that travel industry faced with the fact that every day a new group of countries closes and travel operators have to rebook tickets for other dates and to other countries. To reduce panic, travel companies decided to decrease deposits for new trips and make refundable rates and tours. In addition, the travel industry is ready to urgently redirect passenger flows from external to internal travel.

“Very good news: since March 10, airlines began refunding money in most areas where there are restrictions. This already is easier, because the ticket is 60–70% of the tour package. And what is crucial? That tourists, passengers are not afraid. The refund is made with re-issuance of tickets even for the period until December 31 of this year,” said Dmitry Gorin. (More details

Starting March 16, airlines can fly only to the capitals of the EU member states, as well as to London, Geneva and Oslo from Sheremetyevo. Due to restrictions in the capital's airports, the number of passengers has decreased. Dmitry Gorin told Moscow 24: “Travel companies will rebook tours at a later date, change directions, the season still being formed, but it is clear that there will be significant changes. Companies, like airlines, reduce the number of flights, reduce the number of contracts with hotels. These are temporary measures. The challenge is for companies to go through this difficult period without bankruptcy. Many companies are asking to recognize the situation as force majeure and not to evade responsibility and payments, but to do it in stages.”  (More from 4 min.

The World Health Organization has officially explained the coronavirus pandemic. Since March 13, the Russian authorities have limited air traffic with several countries. Advisor to the head of Rostourism, Dmitry Gorin, told Moscow 24 television channel that the Russian travel industry first encountered such unprecedented restrictions in recent history. Dmitry said that at present, due to time limits, adjustments to flight programs are possible. Carriers refund money to passengers starting March 10th. (More details

Since March 13, Russia has canceled most flights to Italy, France, Spain and Germany. According to ATOR, dozens of tourists relax in Spanish resorts. Rostourism adviser Dmitry Gorin told Kommersant’s radio station that travel agencies should help tourists rebook tickets home. “In this situation, the refund is made according to the rules of the airline - it is possible to transfer all these trips, change direction. Given the fact that there are points removed from these cities, you can discuss the issue of rebooking with the agent, including airline partners. Russian citizens should always be able to return back as planned, "said Dmitry Gorin. (More details)

 


20.03.2020