The holding is continuously working on improving corporate customers experience. We are glad to announce that the corporate business of the holding has launched its own 24/7 customer support service from June 25, 2018.
During night, our professional team of the Customer support managers will help clients quickly solve urgent issues, such as travel arrangement, cancellation and/or changing in less than two working days before it starts. Also, the service employees will help cope with force majeure directly during the trip.
All-night support service will work in close touch with day-time team, which receives all information on any issue.
As with the day-time team, the night Customer service managers can be contacted at general telephone number: + 7 (495) 626 4774.
The day-time team works on weekdays from 9 a.m. to 6 p.m.